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How long it takes to receive your payment

The time it takes to receive your payment depends on which NS&I account
you have, how much you want to withdraw and how you give us your
withdrawal instruction.
Payments out of Direct ISA, Direct Saver, Income Bonds,
and Investment Account
• Giving your instruction online or by phone:
The payment will normally reach your nominated account by the end of
the first banking day after the day we receive your instruction.
• Giving your instruction by post:
When we receive your instruction on a banking day before 13:00, we’ll
process it on the next banking day. The payment will then normally reach
your nominated account on the banking day after that. If we receive your
instruction after 13:00 on a banking day, or on a Saturday, Sunday or bank
or public holiday in England and Wales, we’ll act as if we received it on the
following banking day.
• Withdrawing larger amounts:
For withdrawals above a certain amount (see nsandi.com/payments or call
us), the time it takes to receive your payment will be the same as for other
NS&I accounts, as outlined below.
Payments out of other NS&I accounts
• Giving your instruction online or by phone:
When we receive your instruction on a banking day before 20:00, we’ll
process it that day. The payment will normally reach your nominated account
two banking days after that. If we receive your instruction after 20:00
on a banking day, or on a Saturday, Sunday or bank or public holiday in
England and Wales, we’ll act as if we received it on the following banking day.
• Giving your instruction by post:
When we receive your instruction on a banking day before 13:00, we’ll
process it on the next banking day. The payment will then normally reach
your nominated account two banking days after that. If we receive your
instruction after 13:00 on a banking day, or on a Saturday, Sunday or bank
or public holiday in England and Wales, we’ll act as if we received it on the
following banking day.

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