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If you need more information
To find out more about our complaints process, download our complaints
brochure at nsandi.com/complaints, or contact us and we’ll send one to you.

About this agreement
Our agreement (including any non-contractual obligations arising out of it) will
be governed by and interpreted in accordance with English law. The courts of
England have exclusive jurisdiction to settle any dispute arising in connection
with any agreement between you and us (including in relation to any non-
contractual obligations). Each agreement is concluded in English.

About NS&I

NS&I (National Savings and Investments) is both a government department
and an executive agency of the Chancellor of the Exchequer, and our role is to
provide finance for the government of the day by offering accounts to personal
customers. NS&I acts under the authority of the Director of Savings – a role
created by law to carry out the business of the National Savings Bank. Where we
say ‘we’, ‘us’ or ‘our’, we mean NS&I acting as the Director of Savings (or under
his or her authority). These general terms and the terms for all our accounts are
made under the National Loans Act 1968 or the National Savings Bank Act 1971.
NS&I’s head office is at
NS&I, Riverside House, 2A Southwark Bridge Road, London, SE1 9HA.
NS&I is backed by HM Treasury, the government’s economic and finance
ministry. HM Treasury maintains control over public spending, sets the direction
of the UK’s economic policy and works to achieve strong and sustainable
economic growth. It is based at
1 Horse Guards Road, London SW1A 2HQ.

How to contact us

You can contact us using the details below:
NS&I
Sunderland
SR43 2SB
Tel: 08085 007 007
Visit our website: nsandi.com

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